While we strive to get your complete satisfaction on all orders, we understand that sometimes items need to be returned. We accept returns within 30 days of invoice date as long as there's at least 80% of the product remaining.
Straight razors cannot be returned or exchanged due to sanitary reasons.
Please call (806) 771-7636 in advance for a return authorization.
Ship package to following address with return authorization number included. REGIMEN Men's Fine Grooming does not cover return shipping; customer can select the return shipping method.
REGIMEN Men's Fine Grooming
ATTN: Web Returns
5217 82nd Street, Suite 116
Lubbock, TX 79424
Damaged or Missing Products
Please contact us immediately at (806) 771-7636 if you receive a damaged product (broken bottle, tube or closure), or if you are missing an item in your order. We will either track your package or replace the damaged items at our expense. For exchanges, all damaged items must be returned to our offices for a new unit.